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Bissell Pet Hair Eraser Brush Not Spinning



Bissell has been very busy launching new products. Their main focus right now has been the “Pet Hair Eraser” series.

A few weeks back, I reviewed the second generation cordless pet hair eraser and today we’ll be looking at the upright.

The “Pet Hair Eraser” line of products targets pet owners looking for products that’ll clean up pet hair.

Our first Shark vs Bissell matchup is the Bissell Pet Hair Eraser Lift Off vs. Shark DuoClean Apex. We gave a detailed review of the Shark Apex DuoClean earlier this year but this is our first look at the Bissell Pet Hair Eraser Lift Off.

Let’s have a close look at the new Bissell 1650A Pet Hair Eraser Upright.

Has a great new feature

This upright has a feature called the “Tangle-free brush roll” that prevents hair from wrapping up on the motorized brush. You won’t need a scissor to untangle hair wrapped on it.

If your wife or daughter has long hair, you don’t have to worry about the tedious task of removing hair from the brush roll.

Separates dirt from hair

Another feature worth mentioning is the “Cyclonic Pet Hair Spooling System” that separates hair from dirt, spooling them together so it’s easier to empty.

The term spooling means clumping them up together to increase density and weight so when you open the bin, gravity pulls it down and you don’t have to use your fingers to pull it out.

Unfortunately, this upright weighs 18 pounds but it will still do the job.

Please scroll down to see how this vacuum performs and other important information that will help you with your decision.

A quick look at the features

  • Tangle-Free brush roll prevents hair from wrapping around the motorized brush
  • Smart seal allergen system keeps fine dust and allergens inside the bin
  • Febreze Pet Odor Eliminator prevents the odor from seeping out the exhaust
  • Patented Cyclonic Pet Hair Spooling system separates dirt and hair making it easier to empty and keeps filters clean longer
  • LED equipped crevice tool will help you track down pet hair on upholstery or stairs
  • Swivel steering
  • This upright weighs 18 pounds
  • 30 foot power cord
  • 5 amp motor
  • 8 foot hose
  • 12” cleaning path with edge to edge cleaning technology
  • 5 year limited warranty

Pros

  • Works great in picking up pet hair
  • HEPA filtration will keep allergens inside the bin
  • Wide cleaning path
  • Excellent edge cleaning
  • Decent sized bin that’s easy to empty
  • Hair will not wrap up on the motorized brush
  • Swivel steering makes it easier to maneuver
  • Long enough hose to clean a flight of stairs

Cons

  • Heavy – weights close to 20 pounds
  • Pet TurboEraser tool has weak agitation
  • Main floor tool does not have any LED headlights
  • Will not fit under furniture

What to expect from this upright pet hair eraser?

If you have lots of carpet and pets at home then this upright as a great option if you don’t want something with a bag.

It’s got a very decent 8.5 amp motor which equates to a great suction. And it’s got stiff bristles and a fat and wide motorized brush that’s over 12” wide.

A stiff bristled as a need when dealing with pet hair on carpet.

Tangle-Free Brush Roll

One of the biggest headaches when cleaning pet hair would be the aftermath. That is cleaning the brush roll.

If a vacuum has less suction or a poorly designed brush, hair will wrap around it. And it’ll be a tedious task to pull hair out or cut it with a scissor.

You literally can spend more time removing pet hair from the brush roll than cleaning your home. This is something that can be a total waste of time.

Tangle free brush roll

Bissell has addressed with the tangle-free brush roll system that prevents hair from wrapping around the brush.

One of the best places to verify this is through consumer reviews and a lot of reviews did say that this feature works.

You’ll see a video later on that’ll show you how much dirt this upright can pick up. And all of the hair, dander and gunk go straight to the bin.

Cyclonic Pet Hair Spooling System

One of the biggest issues with cleaning pet hair or human hair would be wrapping around the outer filter shell. Even the Dyson V6 isn’t immune to hair staying inside the filter.

Bissell Pet Hair Eraser Brush Not Spinning

The result is you have to use your fingers to pull out hair which is pretty messy.

Bissell Pet Hair Eraser Cordless

Bissell solves this issue by creating a system that separates dirt from hair. They call it the Cyclonic Pet Hair Spooling system.

It forces hair to clump together creating one big ball of it. With hair clumped together, it creates mass which easily falls when the trap door is open.

This makes it less messy to empty and you don’t need to use your fingers to pick up hair.

Smart Seal Allergen System

Any pet hair cleaner should have a fully sealed system that traps pet hair, dander and allergens.

And the 1650A has that thanks to the Smart Seal System that traps fine particles of dirt.

It also has the Febreze odor eliminator that keeps bad odors from seeping through the exhaust.

The Febreze post motor filter isn’t washable and you’ll have to replace it once or twice a year. Replacement filters can be purchased in Amazon for around $20.

Quick Release Wand

You can also use this upright to clean above floor areas like vents, upholstery and even stairs thanks to the quick release wand.

It also has an 8 foot hose that gives this some semblance of versatility. But don’t expect it to be as versatile as a canister vacuum.

Tools Included

This variant comes with 3 tools that you can attach on the quick release wand.

These include:

  • LED lighted crevice tool – has a bright LED headlight to help you track down dust and dirt in low light areas
  • Pet turbo eraser tool – removes stubborn pet hair off upholstery
  • 2 in 1 pet brush – helps remove embedded pet hair from furniture and the soft brush works great on delicate surfaces like drapes

Swivel Steering

Bissell also added swivel steering so you can easily turn this 18 pound behemoth around furniture. But it won’t swivel as well as a Dyson upright.

Power Cord

It has a 30 foot power cord with cord hooks at the back for easy storage. Not as long as a Dyson or Shark but still decent and will work great on medium to large homes.

Cleaning Performance

The stiff bristled motorized brush makes this better at cleaning pet hair on carpet than on bare floor.

It does have a brush on/off feature that makes this usable on hard floor.

But if your home does not have any carpet I’d recommend you get a Shark Navigator NV803 because the Duo Brush system will work better on this surface.

To see how this works in cleaning pet hair on large area rug with a big mess please watch this video…

The amount of dirt it picked up was very impressive. If you look at the amount of pet hair scattered on the rug, you’d consider it a huge mess.

Here’s a screenshot of the bin that’s full…

And if you look underneath the main cleaning head – there’s no hair wrapped around the brush.

Hair wrapped around a motorized brush is a big headache because it’s pretty tedious to cut it off. The Tangle-free brush roll feature apparently works for this upright.

This video shows how it does on stairs using the crevice and mini turbo brush…

Compared to the test I shared with you above, the mini turbo brush didn’t do as well. It’s pretty clunky to use because it does not pivot back and forth.

Product Specifications

AttachmentsLED lighted crevice tool
Pet turbo eraser tool
2 in 1 pet brush
Brush roll on/offYes
Cord Length30 feet
Above floor reachN/A
Net weight18 pounds
Shipping weight24.4 pounds
Cleaning path12'
Overall length46.8'
Filter typeWashable
Dust capacity1.5 liters
Power8.5 amps
Warranty5 years

Consumer Reviews

Consumers say that the tangle-free brush roll system really works. Even after cleaning up tons of pet hair, the motorized brush is still free from pet hair.

But very long hair (longer than 2 inches) can wrap around the brush roll. This is a warning from one consumer. However this wasn’t the cases in other reviews.

Hair will not wrap up

One woman mentioned that she had long hair and had almost given up before purchasing this. After using this, she only found a single strand of hair wrapped on the brush.

Most of the reviews you’ll see come from folks who have a lot of pets.

Suction and agitation are decent which makes this a great option inside homes with lots of carpet. It won’t work as well on hard floors.

And if you’re transitioning from carpet to hard floor you’ll need to turn a dial to adjust the height level of the floor. Not a big deal for most but it can be a hassle.

Dyson still has better steering

Compared to a Dyson the swivel steering isn’t as maneuverable and the cleaning path is narrower.

Hose is nice but it could use a little more length according to reviews. This makes it hard to use this to clean a tall flight of stairs without tipping over.

The wand isn’t adjustable – you can’t adjust the length so reach is an issue. You can

Overall pet owners love how this vacuum works. It’s not messy to empty but it’s pretty heavy.

Where can I buy this?

You can buy this upright vacuum from Amazon for less than $200. And it is eligible for the free 2-day shipping if you enroll in Prime. Amazon also sells extended warranties up to 3 years if you need that extra peace of mind.

To Wrap Up

This vacuum isn’t perfect but it does clean up pet hair on carpet. My favorite feature would be the tangle-free pet hair system that prevents most of the hair from wrapping up on the brush roll.

And if you’ve owned a vacuum with a brush roll and you live someone that has long hair, cleaning it can be tedious and frustrating.

Bissell Pet Hair Eraser Manual

Most reviews say that this feature works but there were some who said that long hair still wraps around. So it isn’t perfect but if you saw the video I shared earlier, you’ll see why I’m pretty high on this.

Even with the amount of pet debris scattered, it was able to pick most of it up with almost nothing stuck on the brush.

The hose is a helpful add-on that helps it clean areas like upholstery but it may not clean a whole flight of stairs. That would depend on how high your home’s stairs are.

Bissell Pet Hair Eraser Vacuum Brush Not Working

For around $200 this is a great alternative to a Dyson upright that performs almost as well.